Contact Us

Get in touch with our support team for platform-related inquiries

Reach Out to Us

⚠️ Important Note

Account Deletion Request: If you wish to delete your account, please send an email to support@bharattiffin.com. with the subject "Account Deletion Request." We will process your request as soon as possible.

Important Note: Bharat Tiffin provides support only for platform-related issues. For inquiries about food orders, delivery, or other services provided by individual tiffin businesses, please contact them directly.

Email

For general inquiries:

support@bharattiffin.com

Phone

Customer Support:

+91 9056653906

LinkedIn

Connect with our team:

John Khore

Address

Village Nabha Sahib, Tehsil Dera Bassi
District Mohali, Punjab 140603
India

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed

Response Time: Support inquiries will be responded to within 24-48 hours on business days.

Send Us a Message

Our Support Scope

We Can Help With:

  • Platform technical issues and bugs
  • Account access and login problems
  • Subscription and billing inquiries
  • Feature requests and platform feedback
  • Integration and API questions

We Don't Handle:

  • End-customer food orders or delivery issues
  • Food quality or preparation complaints
  • Refunds for food orders (contact the tiffin service directly)
  • Tenant-specific business operations
  • Disputes between tenants and their customers

Frequently Asked Support Questions

What is the typical response time for support inquiries?

We aim to respond to all support inquiries within 24-48 hours on business days. Priority support is available for tenants on our Professional and Enterprise plans.

How do I report a technical issue with the platform?

You can report technical issues through our support email, by using the in-app chat feature, or by filling out the contact form on this page. Please include as much detail as possible, including screenshots if applicable.

Can you help with customer complaints about food quality?

No, Bharat Tiffin is a software platform provider and does not handle end-customer complaints about food quality, delivery, or related services. These issues should be directed to the specific tiffin service business.