Find answers to common questions about the Bharat Tiffin platform.
Bharat Tiffin is a comprehensive software platform designed specifically for tiffin service businesses. We provide tools to help tiffin providers manage their operations more efficiently, including order management, route optimization, menu planning, business analytics, and customer support tools.
Our platform is designed for tiffin service businesses of all sizes - from small home-based operations to large-scale tiffin services. Any business that prepares and delivers daily meals can benefit from our automation and management tools.
Our platform offers multiple features to streamline tiffin business operations: order management to track customer subscriptions, route optimization to plan efficient deliveries, menu planning tools, business analytics to understand performance, and customer feedback management. These tools help tiffin businesses save time, reduce costs, and improve customer satisfaction.
We offer three subscription plans: Starter Plan (₹999/month) for small businesses handling up to 50 orders per day, Professional Plan (₹2,499/month) for growing businesses with up to 200 orders per day, and Enterprise Plan (₹5,999/month) for large-scale operations with unlimited orders. Each plan includes different feature sets designed for businesses at various stages of growth.
Getting started is simple: Sign up for an account, select your subscription plan, set up your menu and delivery areas, and start managing orders. Our onboarding process guides you through each step, and our support team is available to help with any questions.
Yes, we offer a 14-day free trial for new users to explore our platform's features before committing to a subscription. No credit card is required to start the trial, and you can upgrade to a paid plan at any time.
Yes, you can change your subscription plan at any time through your account dashboard. When upgrading, you'll get immediate access to additional features. When downgrading, the changes will take effect at the start of your next billing cycle.
We offer email support for all plans, with priority support and dedicated account managers for Professional and Enterprise plans. Our knowledge base contains detailed guides and tutorials, and we provide regular webinars to help you get the most out of our platform.
Yes, we take data security very seriously. All data is encrypted both in transit and at rest. We implement industry-standard security practices, regular backups, and strict access controls to ensure your business and customer data remains secure.
Our platform offers integrations with popular accounting software, payment gateways, and delivery tracking services. The Professional and Enterprise plans include API access for custom integrations with your existing systems.
Yes, our platform includes basic marketing tools such as customer email campaigns, promotional code generation, and referral program management. The Professional and Enterprise plans offer more advanced marketing features and analytics.
Our route optimization algorithm analyzes your delivery locations and finds the most efficient routes to minimize delivery time and fuel costs. It considers factors like traffic patterns, delivery time windows, and driver availability to create optimized delivery schedules.
Yes, we provide a customer-facing ordering portal that can be customized with your branding. Customers can view menus, place orders, manage their subscriptions, and provide feedback through this portal.
Our platform offers comprehensive reporting on sales, customer retention, popular menu items, delivery performance, and business growth. You can generate custom reports and export data for further analysis.
You can cancel your subscription at any time through your account settings. After cancellation, you'll continue to have access to the platform until the end of your current billing period. We retain your data for 30 days after cancellation, after which it may be permanently deleted.
Our customer support team is here to help you with any other questions you might have about our platform.